Some of the objectives at car clinic
⦁ Defining a market positioning for the models, knowing its strength and its weak points
⦁ Discovering the models through the values the vehicle represents by the considered drivers
⦁ Elaborating the customer target for the models through a detailed description of the potential customers who like or dislike the product, as well as their motivation (reasons for acceptance or rejection)
⦁ The customers’ desires and needs concerning a car
⦁ The specifications evaluation of the exteriors & Interior of different cars, such as shape, form, style and trim
⦁ The technical specifications, such as fuel consumption, the engine power, etc
⦁ The key factors and criteria considered by the customers while choosing different cars
⦁ Defining the best Price for the car/equipment based on product and brand perceptions
⦁ The target customers and their characteristics
⦁ The positioning of the brands available in the market
The Steps of the Interviews at car clinic
Pre-clinic phase : outside the clinic venue, questions about daily life and preferences in the automotive field
Entry in the venue, quick look at all the cars from the same location (view from the middle of the venue)
Deeper examination of each car (closer)
Discovery of the interior (driver’s seat and back seats) and boot of each car
Discovery of the technical specs without price and then with price, ranking of preference, brand and buying intentions.










